Customer Benefits

The benefits to our customers by implementing Cisco Unified Communications and Collaboration solutions include:

• Quality of Service
• Saved time
• Controlled costs
• Improved operational efficiency
• Reduced total cost of network ownership
• Simplified operations

Our solutions enable:

• Small and Medium Businesses
• Enterprises
• Health Care industry
• Manufacturing industry
• Retail industry
• Professional and Business Services industry
• Financial Services industry

To

• Improve their business processes
• Increase their productivity
• Enhance their profitability.

The benefits to our customers by implementing Voxitas SIP Trunking solutions include:

• Cost savings
• Network simplification
• Business class VoIP service
• Voice quality
• Disaster recovery capabilities
• Intelligent call distribution
• Fax over IP
• Quality of Service for SIP

The benefits to our customers by implementing SecurView solutions include:

• Reduced investment in tools and technology.
• Experienced and certified security & networking professionals available at affordable rates as an extension of in-house team.
• Access to a full suite of reports-including specific policy and regulatory compliance, account administration, and access to the latest threat intelligence through customer portal.
• 24x7x365 monitoring and management of networking and security devices.
• Enhanced Security Posture of the organization.
• Multi-vendor support.
• Global support with “In-Cloud” delivery model.
• SaaS platform.

The benefits to our customers by implementing Open-E Data Storage Server include:

• More flexibility.
• Better scalability.
• Higher performance.
• Integrated security and increased availability.
• Low costs.

The benefits to our customers by implementing VeraSMART® eCAS® include:

• Telecom Cost Savings and efficiencies
• Improved productivity & customer satisfaction
• Detection of telecom abuse/misuse
• Protection against telecom fraud
• Accurate allocation of network costs
• Reduced costs of network ownership
• Identification of the longest, most expensive calls, and frequently dialed numbers
• Compliance with regulatory policies such as SOX, HIPPA, and others

The benefits and value proposition to our customers by implementing Call Recording and Workforce Optimization Solutions from TelRex:

Benefits include:

• Reduced Costs
• Simple Installation
• Detection of telecom abuse/misuse
• Easy Maintenance
• No Interference
• Scalable to thousands of users, affordable, and practical for businesses of all sizes

Value Proposition:

• Improve customer service. Ensure employees provide quality customer service
• Meet legal obligations. Many industries have a legal requirement to record calls
• Increase employee productivity. Perfect for employee training and performance evaluation
• Address security concerns. Create a concrete audit trail to track down the source of a problem and prevent recurrence
• Less expensive. Software-based, significantly less expensive than legacy PBX solutions. No station or trunk taps or third-party telephony cards
• Easy installation & maintenance. Requires only a standard Windows server and a data switch enabled for port mirroring
• Unobtrusive packet-sniffing technology. No direct connection to the IP PBX or to any other mission critical system
• Centralized deployment supports remote site recording. Remote offices with local trunking can be recorded with a centralized CallRex server

Contact us today to learn more about Vinhamz offerings.