"Communicationz" – Communication Zone
"Collaborationz" – Collaboration Zone
"Campaignz" – Campaign Zone
"Collaborationz" – Collaboration Zone
"Campaignz" – Campaign Zone
Solutions
Unified Communications
A small business typically spends more money on telecommunication services and equipment than on any other IT investment. A unified communications solution can change that while improving efficiency and productivity at the same time. The Cisco Unified Communications Solution integrates voice and data systems into a single network, providing a foundation that enables small and medium-sized companies to enhance the way they do business.
Unified communications solutions can save time and help control costs, while improving productivity and competitiveness:
- In a 2005 Sage Research study, 86% of companies using unified communications reported that productivity benefits have grown.
- More than 60% reported savings of three or more hours per week for each mobile worker.
- No need to maintain two separate telephone networks, because voice and data travel over the same single network.
- Installation costs for new systems drop by 40% to 60% because you need to install one infrastructure only instead of two.
- It is less expensive to run the installed network: A Yankee Group study showed that VoIP systems cost about 22% less to operate than circuit-switched networks.
Customer Benefits
The benefits to our customers by implementing Cisco Unified Communications and Collaboration solutions include:- Quality of Service
- Saved time
- Controlled costs
- Improved operational efficiency
- Reduced total cost of network ownership
- Simplified operations
- Small and Medium Businesses
- Enterprises
- Health Care industry
- Manufacturing industry
- Retail industry
- Education industry
- Professional and Business Services industry
- Financial Services industry
- Improve their business processes
- Increase their productivity
- Enhance their profitability.
The Benefits for a Small Office Phone System
Small office phones are capable of far more than simply handling calls. When your small office phones are connected to a telephony system on an Internet Protocol (IP) network, your small business can access the same tools as a large enterprise. And yet, many small office phones and IP-based phone systems are built to meet the needs and budgets of small businesses.Advanced small office phones on IP networks help you offer better customer service, enable employees to work from anywhere, and improve collaboration. Here are just a few of the benefits small office phones can provide your business:
- Improved customer contact. With customer contact center technology combined with advanced small office phones, you can offer customers a variety of ways to contact you: phone, fax, email, or "click-to-chat."
- Enhanced mobility. Advanced small office phones, especially wireless IP phones, provide access to your data and phone network from the sales floor, warehouse, conference room, or anywhere there's a broadband Internet connection.
- Improved collaboration. Adding advanced small office phones and communications systems to your IP network gives you the tools necessary to conduct phone, video, and web conferencing through a single, easy-to-use interface.
- Reduced costs and improved productivity. IP phone systems help save you money on phone charges. A combined voice and data network simplifies installation and management, further reducing costs. Unified messaging reduces time spent managing messages. And voice and web conferencing enhances productivity while reducing travel costs.
A small office phone system on a converged network makes basic as well as sophisticated business communications more affordable, whether it's for a small business or a small office that's part of a larger company.